Privacy Policy

Your Privacy, Our Australian Commitment to Transparency and Trust

Picture Editing Service is always respectful about our clients’ privacy. We understand the importance of keeping personal information and photographs secure. We protect information when you visit our website, request a quote, place an order, contact us, and use our photo editing services.

By using our website, you give the consent that you have read this Privacy Policy. Also, you agreed to those privacy policies. If you don’t agree with any of those parts, you should not use our website.

Information Handling

We only have the information you provide directly to us. It depends on how you contact us. For order purpose we need:

  • Your name
  • Email address
  • Phone number
  • Business name
  • Billing information

We collect the information:

  • Provided through quote or order forms
  • Photo editing instructions and project requirements
  • Reference images
  • Photographs and other files uploaded for editing
  • Communications between you and our team
  • Any other information you provide with consent

We also collect some technical information. This information include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Approximate location information

That information doesn’t identify you as an individual.

Use Of Your Information

We collect and use information for business purposes only. Your information will be used to:

  • Respond to your enquiries
  • Prepare quotations
  • Process orders
  • Edit and deliver your photographs
  • Communicate about your projects
  • Process payments
  • Handle revision requests
  • Provide customer support
  • Improve our services
  • Maintain business and transaction records
  • Protect our website and systems
  • Prevent unauthorised activity

We only use information for purposes that are reasonably connected with our editing services.

Keeping The Information Confidential

We do not sell your personal information to third parties. We may share limited information with trusted service providers when necessary. Depending on our business operations, these providers assist with:

  • Website hosting
  • File transfer or storage
  • Payment processing
  • Email communication
  • Customer support
  • Website security

We take proper steps to ensure that information is handled appropriately. We may disclose information if authorised by Australian law.

Payment Information

If you purchase our services, payments will be processed through third-party payment providers. We do not directly receive payment card details. Payment providers collect and process payment information according to their privacy policies. We recommend reviewing the privacy policy of the payment provider you use.

Marketing Communications

If you provide your contact information for marketing purposes, we may occasionally send information about our services, offers, updates, and other relevant business communications. You can unsubscribe from marketing communications at any time. To do that, just use the unsubscribe option included in the message.

How Long We Keep Your Information

We retain project information only for the purposes for which it was collected. The retention period vary depending on the type of information and project completion time. Project files retained temporarily where necessary for delivery, revisions, quality control, and customer support.

Your Privacy Rights

Depending on applicable Australian privacy law, you have rights to:

  • Request access to personal information
  • Ask us to correct inaccurate information
  • Ask questions about your information
  • Make a privacy-related complaint

To make a request, please contact us using the contact page.

Privacy Complaints

If you have concerns about how we have handled your personal information, we suggest you contact us. When making a complaint, please provide enough information for us to understand the issue. We will review privacy complaints within a reasonable timeframe. Our team communicates with you about the outcome.

Update This Privacy Policy

Picture Editing Service has the right to update this Privacy Policy at any time. When changes are made, we will update the “Last Updated” date. You should check this page to stay informed about the latest privacy updates.